The AOL Desktop Gold is the better version of its predecessor AOL Desktop. What makes it stand out is that while it retains the essential features of the original AOL Desktop version, it comes with better security features and excellent tech support. The AOL Desktop Gold brings all your essential items together on the desktop. Starting with mail, it is a comprehensive collaboration of search content and browsing on the desktop which makes it extremely user-friendly. Also, it comes with exclusive security features which are so full proof, that in no way compromises your AOL account and prevents it from getting hacked. With the Gold version, you do not have to wait for downloading updates at your end; automatic downloads take care of it!

Reasons to go for AOL Desktop Gold:

  • An easy streamlined download process: Just like its earlier version, it is easy to use.
  • Automatic transfer of Personal Data- All your credentials - existing usernames, passwords, toolbar icons, contacts, and mail from the previous version, if installed will be automatically transferred to the Gold version. You can export or import all your personal data – mail, address book, and settings to the new Gold version from the previous version.  
  • Enhanced Security- The AOL Desktop Gold comes with a two-step verification which keeps your AOL account completely safe.
  • Automatic Updates – The AOL Desktop Gold removes the older version and installs the new version automatically – keeping all your AOL account data intact.
  • Enhanced Encryption – This is a unique feature of the AOL Desktop Gold. It encrypts all your personal information on your earlier version – the AOL Desktop, which prevents it from getting stolen or misused.  
  • Customized Interface: You can change the text, font, style, and customize how you want to send your emails or style, connect with everyone over the internet with hyperlinks, emojis, etc.
  • Bookmark your favourite sites: save your frequently visited and favourite websites that will save you time and effort of logging in every time.

Download, install or uninstall AOL Desktop Gold

So let us take a look at the steps and system requirements to download, install or uninstall the Desktop Gold software:

System requirements for AOL Desktop Gold software:

  • Minimum space of 512 MB on the hard drive.
  • Window 7 or any later version

Other system requirements:

  • 1 GB RAM
  • Internet connection
  • Internet Explorer 7+
  • 266 MHz or faster computer processor
  • Minimum resolution of 1024 x 768 or higher screen resolution recommended

How to Download Desktop Gold?

  • If you're an AOL Advantage Plan member, then  the AOL Desktop Gold is provided to you with a lot of benefits at no extra costs:
  1. Sign in to your MyBenefits page.
  2. Under 'All Products' move to 'AOL Desktop Gold'.
  3. Click Download Now.
  4. Follow the installation steps listed below.
  • If you have enrolled for an AOL Desktop Gold trial or subscription
  1. Sign in to your My Account page.
  2. Click My Services | Subscriptions.
  3. Click Get Started under 'AOL Desktop Gold’.
  •  Follow the installation steps listed below.
  1. Sign up once you have received the Official AOL signup confirmation email
  2. Search your inbox for an email with the title of the subject line as 'Get Started with AOL Desktop Gold'.
  3. Open the email.
  4. Select Download AOL Desktop Gold or Update Now.
  5. Go to your Downloads folder and select Save.

How to uninstall Desktop Gold?

  • Open File Explorer on your taskbar.
  • Click the Downloads folder.
  • Double click the icon labelled as Install_AOL_Desktop
  • Click Run.
  • Click Install Now.
  • Restart your computer to finish the installation.

Errors to look out for while you download, install, or uninstall the AOL Desktop Gold:

AOL 144 error:

It arises during the download of the AOL Desktop Gold application.


  • Pause the anti-virus on your PC, if any, while downloading the installation file, or else the malware will interfere with the download process and corrupt the system files.
  • Try to empty the recycle bin and clear all trash and temporary files and download again.
  • Install the corresponding drivers on your computer.
  • Restore your system to the default or earlier version, in case you have made some changes recently. 

AOL Login Error:

The following errors might appear while you try to log in:

  • “ ”, “GAH”, or “ZOIDS” term,
  • Your screen gets black entering login details
  • AOL Sign-in Screen goes missin


  • Clean cache, cookies, history, from your device.
  • Change the firewall settings of your computer.
  • Instead of blocking, permit the friendly URLs.
  • Choose the correct web settings.
  • In the end, reset the web settings of the browser.

In case the error persists, then call us and we shall resolve it.

Error - AOL Desktop Gold icon is not visible:

At times, the AOL Gold icon is not visible. Of course, without the icon, it will be very difficult to use or navigate the application. The following steps should resolve this problem:


  • Check network connection: - the internet connection, should be stable and have a good speed with easy accessibility.  If it does not seem to be good enough then go to ‘Network and Sharing Centre’ and run a trouble shooter.
  • Scan and remove damaging files: - Scan your system for malicious files and remove them with the anti-virus or firewall installed in your system.
  • Verify: - It is very important that for the source files to be attached with AOL shortcuts. Create the icon of the Gold Desktop once again and check it.
  • Uninstall Anti-virus and Firewall :- The malware prevents the downloads of AOL files. Hence, it is recommended to disable the anti-virus on your system for some time and try to relaunch the Gold icon.

Error - AOL Mail Problems

Sometimes, you are not able to send or receive emails. Follow the following steps to fix it:


  • Check the SPAM folder. If you find the mails in the SPAM folder, move it to the Inbox.
  • Try changing your account IMAP and SMTP settings.
  • Check the “Outgoing Mail Server” section. Locate and enable the “Export all contacts/information” option from settings.
  • Modify IMAP settings. In case, you need help with the same, call on
  • Clear the browser’s history and cache and check if the problem has been fixed or not.

Error - AOL Desktop Gold Not Working

AOL Desktop Gold not accessible even after clicking it several times? 

Try the below-mentioned steps:
  • Perform the system restoration process in case you have made any changes to your PC.
  • Disable “Add-ons” mode, like the Desktop Gold, Not Working problems, can also occur if it seems to be in enable mode.
  • If the issue is persisting, ensure that Active Scripting, Java, is not being blocked by the browser.
  • Choose ‘Clean boot’ option as it is the ultimate solution.


Whether you can send emails to your workplace, friends, or family; or just browse the internet or indulge in gaming – Desktop Gold brings together all that you love about AOL, with efficiency and assurance of the cutting-edge technology! 

With an easy streamlined download and installation process, the AOL Desktop Gold makes your desktop more exciting than ever! With smoother and safer features, it is the next best thing to watch out for! The downloads for bug fixes or upgrades happen in the background, giving you an uninterrupted, connected experience.